Terms of use and fair usage

Who provides Care-Solo

Care-Solo is provided by AJG Advisory Services Limited, registered in England and Wales under company number 17183813. Registered office: 9 West Street, Wilton, Salisbury, SP2 0DL. Email: info@ajgadvisory.co.uk.

Your membership

• Your membership is for you as an individual self-employed carer and must not be shared.
• Membership starts with a 7-day free trial. Your card is taken at the start. During the trial you can view documents but not download, print or send them.
• Membership renews automatically each month or year until you cancel. Prices are shown on the pricing page as the total you pay.
• If you cancel, you keep access until the end of the period you have paid for.

Guidance, not advice

The information, guides, templates and blog articles are general guidance. They are not legal, tax or regulatory advice, and using them does not guarantee you meet any legal or regulatory requirement. You remain responsible for how you run your business.

Your information and your clients

You are responsible for the accuracy of the details you add about yourself and your clients, and for having permission to store your clients' information. See our privacy policy.

Ownership of documents

All original documents, policies, contracts, forms, templates and guidance in Care-Solo remain the intellectual property of AJG Advisory Services Limited. You are licensed to use and personalise them for your own care business while your membership is active. You may not resell, republish or share the original documents with other carers or businesses.

Documents and guidance are reviewed and updated by AJG Advisory as part of your subscription. When something changes, the updated version appears in your account. Please check you are using the latest version.

Fair usage

• Use Care-Solo for your own clients and your own business only.
• Don't bulk download, copy or share content, or use automated tools to extract it.
• The free 30-minute consultant session is one per member. Extra advice is charged at the published hourly rate.
• The AI helper and support chat are there for reasonable everyday questions.
• We may pause or end accounts that break these terms or misuse the service.

Carer directory and stories

Carers in the directory are independent. Care-Solo does not employ, recommend or vet carers unless their profile says Care-Solo Verified. Stories and articles are reviewed before publication.

Law

These terms are governed by the law of England and Wales. Nothing in them affects your statutory rights.